Privacy Policy

Delso Painting Pty Ltd (ABN 99 126 404 733) is committed to protecting your privacy. This policy explains how we handle your personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

Last updated: December 2024

Information We Collect

We may collect the following types of personal information:

• Contact details: Name, phone number, email address, and property address
• Enquiry details: Information about your painting project or service requirements
• Communication records: Records of our correspondence with you

How We Collect Information

We collect personal information:

• Directly from you: When you submit our contact form, call us, or email us
• Through our website: Via our contact form powered by Formspree

How We Use Your Information

We use your personal information to:

• Respond to your enquiries and quote requests
• Provide our painting services to you
• Communicate with you about your project
• Send invoices and manage payments
• Comply with legal obligations

We will not use your information for marketing purposes without your consent.

Third-Party Services

Our website uses the following third-party services:

Formspree (Contact Form)

Our contact form is powered by Formspree, a third-party form handling service. When you submit our contact form, your information is processed by Formspree and then forwarded to us. Formspree's privacy policy can be found at formspree.io/legal/privacy-policy.

Google Fonts

Our website uses Google Fonts to display typography. Google may collect limited technical data (such as your IP address) when fonts are loaded. See Google's Privacy Policy for more information.

Information Sharing

We do not sell, rent, or trade your personal information. We may share your information with:

• Service providers: Third parties who assist us in operating our business (e.g., Formspree for form handling)
• Legal requirements: When required by law or to protect our legal rights

Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. However, no method of transmission over the internet is 100% secure.

Your Rights

Under the Australian Privacy Principles, you have the right to:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of any inaccurate or incomplete information
• Complaint: Lodge a complaint if you believe we have breached the Privacy Act

Cookies

Our website does not use cookies for tracking or analytics purposes. Any cookies used are strictly necessary for basic website functionality.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have any questions about this privacy policy or wish to exercise your privacy rights, please contact us:

• Phone: 0427 942 402
• Email: Via our contact form

If you are not satisfied with our response to a privacy matter, you can contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.